Customs & Import Tax

Who will be responsible for the import duty?

Import duty is what your country customs will charge you when your package passes through your country customs. It’s always buyer’s responsibilities to clear customs and pay the relevant custom duties. So dear customer, your package import duty will be responsible by importer yourself, we are not responsible for the import duty. Because we have no idea about your importing country’s tariff policy and can not confirm the customs cost.

Autoepcsoft promises that we don’t add the import duty in our product price or shipping cost.

How much of the import duty you need to pay?

Different country has different tariff policy, so the amount of customs will be different from one country to the other country.

Since we have different shipping options—Standard Mail and Express Service,  the  import duty will be different.

For package shipped by Singapore Post (please refer to our Shipment Policy), we usually declare invoice value as 10usd and mark it as gift. Usually, we do like this, your package will not be charged for a high import duty by the customs, but it depends on your country tariff policy)
For package shipped by Express Service, such as DHL, UPS, EMS, TNT. The amount of import duty will be charged differently because of the difference of your importing country’s tariff policy.

DHL upgrade policy about declared value:
According to DHL regulation, the customs declared value should be not less than 80USD, otherwise DHL company will not delivery the package, or some documents will be provided to DHL, which will bring us much inconvenience, therefore, we have to declare the value up to 80USD. Please pay attention.

UPS and EMS: so far, UPS and EMS haven’t upgraded their customs clearance policy as DHL Company required.

Suggestion: If you are not in a big rush for the goods, we recommend you to ship by standard mail—Singapore Post. The delivery time of Singapore Post is usually 7-18 days, but it will charge less import value.