Shipping and delivery Attention:
Flat airmail: 7-18 working days on the way. For remote area or holiday, need more time.
DHL: For MOST non-free shipping goods, default shipping method is DHL. Need 3-5 working days on the way after dispatch the goods.
YANWEN Express: 7-14 working days on the way, no need to pay tax for most european counties.
EMS: 6-10 working days on the way. To Russian only send by EMS. For some remote area, if you do not want to pay remote fee, we can send it to you by EMS too.
Aramex: 4-6 working day. To most middle east counries. If you do not like this shipping method, please leave message on your order.
If you needs YANWEN express shipping or other shipping method like UPS, TNT, FedEx and so on, or you have special needs for your order, such as declared name and so on, please leave message on the order to notify us. Otherwise we will send the order as our usual practice.
As different country has different import policy, sometimes we will change the shipping method based on the counties and goods.
When you get the parcel, before sign for acceptance, please check the package to make sure the product is correct and no damage.
After sale service:
Any question you want to know or issue on usage. Please send email to sales@OBDexpress.co.uk. Please give us your detailed description, or error photo. We will provide the solution or solve it for you by teamviwer. For some special function, you can take the photo or video and send us to check if you operate it rightly.